SHIPPING.

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Order is generally shipped the day after the order placement, weekends and holidays excluded.

You will receive an email confirming your order and an email when your parcel has been sent.

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Shipping options

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Standard shipping

via Colissimo

 

3 to 5 days in Metropolitan France

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3-7 days in Europe

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5-14 days in the rest of the world

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Showroom withdrawal (by appointment only)

You can withdraw your order at our showroom in Paris from Monday to Sunday, from 9am to 8pm.

You will receive an email when your order is ready to be withdrawn from the showroom.

 

18 rue Gabrielle - 75018 PARIS (by appointment only)

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Express shipping 

Chronopost 24h

Delivery the day after the shipping, before 1pm (weekends and holidays excluded)

If you order on Fridays, your parcel is generally shipped the next Monday.

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International Shipping

Via Colissimo

The delivery time depends on the area in which you are located.

You will be able to track your parcel.

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Free shipping for orders above 100€ (only via Colissimo in Metropolitan France)

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RETURN.

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You have up to 14 days to change your mind about your order once you receive it (custom products and gift cards excluded)

Free return in Metropolitan France.

You will be refunded as soon as possible, via your payment method, once the items returned are inspected by our team.

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Please make sure to send us back your article in the same origin packaging (box, silk paper etc.)

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EXCHANGE.

 

You have up to 14 days to change your mind about your order once you receive it (custom products and gift cards excluded)

Free return in Metropolitan France.

 

You can exchange for a different item if it is available in your size.

 

Please note that exchange does not secure the availability of the item, if the wanted item is out of stock by the time we’ve received your previous one, you may get a refund.

Please make sure to send us back your article in the same origin packaging (box, silk paper etc.).

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A question ?

Contact us at hello@buttee.fr and we will be delighted to help you!

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